Frequently asked
Questions about sizing, installation, or an existing order — reach a real person, not a queue.
How long does shipping take?
2–4 business days after dispatch. You receive a tracking link by email.
How do I return an order?
30-day return window. Free returns within Germany.
Which payment methods do you accept?
Klarna, PayPal, credit card, SEPA, Apple Pay, and Google Pay.
Do I get an invoice?
Yes — you receive an invoice by email after dispatch.