Our Story

Built By People Who Cook

We started Quitman because buying a serious kitchen appliance shouldn't mean a showroom markup or a warranty gamble.

From One Bad Delivery to a Better Way

In 2019, one of us special-ordered a range from a national retailer for a kitchen remodel. It arrived with a dented door panel, and when we called about the warranty, the call center couldn't even confirm the serial number was registered to us. Three months and two escalations later, we still didn't have a working oven.

That's the gap we built Quitman to close. We work directly with factory-authorized distributors, so every range, grill, and refrigerator that ships is warranty-eligible from day one β€” no grey-market units, no serial number disputes. We inspect for shipping damage before it leaves our warehouse, and our delivery teams are trained to install, not just drop a box at the curb. When something needs troubleshooting six months in, you get a technician who has actually installed the model you own.

We still personally test a sample of every new product line in our own kitchens before it goes on the site. If it wouldn't survive a Sunday dinner for twelve, it doesn't make the cut.

2,400+

Orders Shipped

96%

Would Recommend

4.8/5

Average Rating

45 d.

Return Window

How We Started

Authorized Only

We source exclusively through factory-authorized channels, so every warranty is valid and every serial number checks out.

White-Glove Delivery

Trained two-person teams deliver, install, and remove your old unit β€” no assembly instructions, no strained backs.

Real Technical Support

Our support line is staffed by people who've actually installed gas lines, 220V hookups, and venting β€” not a script.

Tested In Our Kitchens

Every new product line gets cooked on, grilled on, and chilled in our own homes before it reaches yours.